These Terms and Conditions govern your use of the website and services operated under the brand name Colourstitch. By accessing our platform, creating an account, or purchasing products, you agree to be bound legally by these terms, which constitute a binding contract between you and Colourstitch.
- Eligibility and User Accounts
By using this website, you affirm that you are at least 18 years of age and legally competent to enter into a binding contract under the Indian Contract Act, 1872. If you create an account, you are solely responsible for protecting your credentials and managing all activities occurring under your account.
- Product Descriptions and Natural Variances
We strive to display our garments with AI generated images, we cannot guarantee that your device’s digital display will perfectly match the physical textile’s precise shade.
- Pricing, Taxes, and Currency
All prices displayed on the website are listed in Indian Rupees (INR) and are inclusive of Goods and Services Tax (GST) at the prevailing rates. Colourstitch reserves the structural right to alter prices, modify catalog items, or update product information at any time without prior announcement. In the event a product is listed at an incorrect price due to an administrative or typographical error, we reserve the right to cancel any orders placed for that item and issue a full refund.
- Order Acceptances, Cancellations, and Modifications
The receipt of an order confirmation code does not signify our definitive acceptance of your order. We reserve the right to decline or limit order quantities due to bulk warehouse depletion, system discrepancies, or suspected fraudulent activity.
Users may cancel an order directly through our system within four (3) hours of purchase. Once an order passes this window and enters our fulfillment pipeline, it cannot be modified or cancelled.
- Delivery Timelines and Logistics
We are depended on our partner (print on demand service) they will deliver your product at your address directly. their standard delivery timeline spans 3 to 7 business days across India from the date of order confirmation.
While we endeavor to meet these timelines, delivery windows may occasionally be impacted by public holidays, local logistical challenges, remote geography, or delayed due to natural disasters and pandemic-like circumstances. Colourstitch will provide online tracking parameters for all shipments once dispatched.
- Limitation of Liability and Indemnification
To the maximum extent permitted by applicable law, Colourstitch shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of, or inability to use, our platform or products. You agree to indemnify, defend, and hold harmless Colourstitch from any claims, losses, or legal expenses arising from your violation of these terms.
- Contact Information
For any inquiries regarding these Terms and Conditions, please contact the founders directly at:
📧 Email: care@colourstitch.in